Harbour Air has an Unaccompanied Minor (UM) Program for children between the ages of 5 and 11 travelling without a guardian. Our goal is to provide the child with a safe and positive experience when travelling with us.

How to Book

Please make UM bookings in advance by calling our Customer Contact Centre 778-800-0225. To qualify for our UM program, the child must be between the ages of 5 and 11. The fare for an UM is the same as the adult fare. When making the booking, be prepared to provide the child’s date of birth, gender, and full name. 

Please note, we are able to accommodate a maximum of two UM bookings per flight so advance bookings are recommended.

Check-in & Drop-off

We recommend arriving early for check-in to allow extra time to fill out the required documentation. During check-in we will require the full names, addresses, and contact numbers of the guardians dropping off and picking up the child. The guardian dropping off the child will also need to show a piece of government-issued photo ID. The child will be provided an identification badge to wear. 

Please note, we will not accept UM passengers if we anticipate weather or other factors are likely to affect the routing or operation of the flight.

Boarding & Takeoff

The parent or guardian must remain with the child until the boarding announcement is made. When it’s time to board the flight, the pilot will escort the child to the aircraft and help them get seated. Next is the fun part – enjoying the ride and the views while in the sky!

Landing & Pick-up

Once the flight lands at the arrival location, the pilot will escort the UM to the terminal. From there, one of our Customer Service Agents will assist the parent, or guardian picking up the child, in completing the required form. The parent or guardian must present a valid government-issued photo ID before the child will be released into their care.

We hope this overview gives you confidence in our Unaccompanied Minor Program and the care we provide every step of the way.