If you're having trouble logging into your account, we're here to help. Here are some tips to troubleshoot and resolve the issue:

Reset your password: 

If you're unable to log in, try resetting your password. Click the "Forgot Password" link on the login page and follow the instructions.

Use your HAS #: 

Logging in with your unique HAS # and password is the most reliable method. This ensures you're accessing the correct account.

Email linked to multiple customer profiles: 

If you're using your email to log in and encountering issues, it might be linked to more than one customer profile. Please contact us for help

Copy and paste the password: 

When using a temporary or reset password, copy and paste it to avoid errors with characters or formatting.

Contact us for help: 

If resetting your password doesn’t work, email us at reservation@harbourair.com. Our support team is ready to help.

Update your password: 

After logging in with a reset password, we recommend changing it to something secure and memorable.

Important: Do not enter both your HAS # and email address at the same time—our system won’t recognize it.

We hope these tips help you get back into your account smoothly!