At Harbour Air, we’re committed to delivering exceptional service to all guests—including those with mobility challenges.

Please note that boarding a seaplane presents unique considerations compared to traditional land-based aircraft. Some of our planes require passengers to climb a short set of stairs or a ladder, and boarding surfaces may be affected by wave action. We strongly encourage guests with mobility concerns to click here to review our informational video and assess their ability to board well in advance of their preferred travel date.

Accessibility Services We Offer

1. Pre- and Post-Boarding Assistance
   Our crew is available to offer a steady hand during boarding and deplaning, helping guests feel safe and supported. Passengers with mobility challenges will be given additional time to make their way to the aircraft comfortably.
   
   
2. Mobility Lift Support
   We provide assistance for guests using mobility devices to ensure a smooth and comfortable transition to and from the aircraft. Click here to visit our website for more information.
   
   
3. Wheelchair Escort
   Wheelchair escort service is available at select terminal locations to assist guests in reaching the aircraft.

To help us prepare the best possible experience, we encourage guests with mobility needs to notify our Customer Contact Centre Team when booking. This allows us to make appropriate arrangements and ensure a safe, comfortable journey.

For additional information please click here to visit our website.